At CASA ENTRE SUEVE Y PICOS, we are sensitive to the protection of personal data of internet users who access our website and use our services.
Through our Privacy Policy, we offer you all the information so that you can easily know how we treat your personal data on our website, as well as the procedures to exercise the rights that the regulations confers on you.
- SUMMARY OF OUR PRIVACY POLICY
| BASIC INFORMATION ON PERSONAL DATA PROTECTION | |
| RESPONSABLE | ROSA MARÍA LÓPEZ MARTÍNEZ (hereinafter, “HOUSE BETWEEN SUEVE AND PICOS”)
Barrio Castrada, 43-B . 33548, Cuadroveña – Arriondas (Asturias), España. Contact: info@casaentresueveypicos.com |
| PURPOSES | Based on our contractual relationship:
ü Manage the relationship we have with our clients and / or suppliers Based on our legal obligations: ü Compliance with the laws on citizen security and maintenance of entry and registration of travelers in hospitality establishments Based on legitimate interest: ü Response to requests for information received through our contact form, when they are not contractual requests ü Inform our clients about products or services similar to those that are the subject of the relationship ü Analysis of usability and quality of our website Based on the consent of the user: ü Sending commercial communications by electronic means, when they are not made based on the previous relationship or a request from the interested person |
| CONSERVATION | They will be kept as long as it is necessary for their purpose, until they meet the minimum legal terms or until the interested person requests their deletion. |
| RECEIVER | Your data will not be transferred to other companies, unless it is necessary to manage the service requested by you or if it is enabled by a legal provision. |
| RIGHTS | You have the right to access your data, rectify it, delete it, carry, limit or oppose its treatment for commercial purposes, and to withdraw the consent given. To exercise them you can write to info@casaentresueveypicos.com. |
| ADDITIONAL INFORMATION | You can request additional information about our “Privacy and Data Protection Policy” by writing to info@casaentresueveypicos.com |
- WHO IS RESPONSIBLE FOR THE TREATMENT OF MY PERSONAL DATA?
We indicate the data of the “Responsible for Treatment” of personal data:
Responsable: ROSA MARÍA LÓPEZ MARTÍNEZ
NIF: 53350221K
Barrio Castrada, 43-B . 33548, Cuadroveña – Arriondas (Asturias), España
Contact phone: 649425505
Email: info@casaentresueveypicos.com
- FOR WHAT REASON IS MY DATA USED, AND FOR WHAT PURPOSE?
At CASA ENTRE SUEVE Y PICOS we process your personal data to manage the services you request and / or have contracted with us, and to inform you about our products.
Purposes based on the contractual relationship
- The activities that are based on an agreement or contract are those that we carry out in the field of managing our clients and suppliers. For example, the requested data is necessary to manage reservations and accommodation for our clients.
- Management of requests, incidents and claims addressed to us through the contact form, when they are related to orders or requests from our clients In that case, it will be necessary for the execution of the sale contract.
Purposes based on our legal obligations
- Compliance with the laws on citizen security and maintenance of entry and registration of travelers in hospitality establishments (Order INT / 1922/2003 and LO 4/2015)
Purposes based on a legitimate interest
- Customer Support
Respond to requests for information or inquiries that you make to us through the various existing means of contact, including forms. This treatment of this data allows us to be able to assist you adequately and resolve the queries raised, so it is to your benefit.
- Inform our clients about products or services similar to those that are the object of the relationship
Your data may be processed to send promotional communications, as long as they are related to products and / or services of which you are a customer. These communications may be directed to the data that you have provided as a means of contact, such as email, telephone or postal address.
At any time, even from the beginning, you can exercise your right to object to the use of your personal data for promotional purposes, by writing to info@casaentresueveypicos.com
- Analysis of usability and quality of our purchasing platform.
In order to improve the user experience and offer a higher quality service, we can analyze the usability of the platform and the degree of user satisfaction.
Consent-based purposes
- Sending newsletters to the indicated email address, through which commercial campaigns will be directed. In this case, it will not be legitimized by the commercial relationship, so we would request your consent in advance to inform you of our products, services and associated promotions.
We inform you that we do NOT make automated decisionsbased on the information you provide us. If in the future there is any modification, we will ask for your consent in advance.
- WHAT KIND OF DATA WILL BE PROCESSED?
To fulfill our commitment, we will process data that includes these categories: identifying data, contact data and other data related to the commercial, accounting and tax fields.
In addition, our systems can store connection and navigation data for technical, analytical and statistical purposes, in order to include improvements to our platform that allow us to improve the user experience. Information on how we use the data type can be found in our “cookie policy”, which you may have seen on your first connection or consult it at the bottom of this page.
- HOW IS MY DATA OBTAINED?
The data we need to fulfill our service is obtained from the information provided by the user himself, directly or indirectly. For example, when using the forms enabled on our website or when you provide us with information in person or directed to our physical headquarters.
- HOW LONG WILL MY DATA BE KEPT?
In CASA ENTRE SUEVE Y PICOS we will only keep your data for the time necessary to fulfill the purpose described, so when they are no longer necessary for their purpose they will be blocked (they will not be used in any way).
Having them blocked allows us to deal with claims and fulfill the responsibilities acquired by our service and by the use we give to your personal data.
On the other hand, we must respect the conservation periods that allow us to comply with our legal and tax obligations. For example, in the case of the data collected to bill a service, we will keep it for a minimum period of 5 years from the last invoice.
- IS IT NECESSARY TO PROVIDE MY DATA?
The information contained in forms is essential to manage the requested service, meet your request for information or register for our newsletters For example, your identification data is necessary to make the invoice and comply with our tax obligations. In the same way, if you do not provide your contact information, we will not be able to send you the product you request.
- WHO WILL RECEIVE MY DATA?
We will not communicate your data to other companies or people unless it is necessary for the provision of the service that you request, that a law requires us or that you previously allow us to do. In any case, they would be communicated only to fulfill the purpose or purposes for which you gave us your data, and we will not use them in any other way contrary to them.
For example, it is possible that sometimes the collaboration of some third-party service providers that have access to your personal data and that process them in the name and on behalf of CASA ENTRE SUEVE Y PICOSfor the provision of their services is necessary. Specifically, and by way of example and without limitation, the aforementioned providers perform their services in the following sectors: logistics and transport services, accounting and tax advice, companies that provide technological and / or computer services, including the support and maintenance of our website.
Our web pages are hosted on national servers, so we inform you that we do not carry out international data transfers. If it were necessary to manage a certain service, these would be made based on adequacy decisions, guarantees, binding corporate regulations or specific applicable situations, and we would inform you of this.
- WHAT RIGHTS DO I HAVE REGARDING THE USE OF MY PERSONAL DATA?
Each person is in control of their personal data In our entity you can exercise the following rights for FREE:
| Access | You will be able to check what personal data we keep about you. |
| Rectification | You can correct or modify your personal data when they are not correct. |
| Suppression | You can ask us to delete your personal data |
| Objection | You can request that we stop processing your personal data. You can oppose the use of your data to receive promotional communications. |
| Limitation of processing | You can exercise this right in these cases:
· When we no longer need to process your data but you need it for the exercise or defense of claims. · When you have opposed the processing of your data for the satisfaction of a legitimate interest, while verifying if the legitimate reasons for the treatment prevail over yours · When the treatment is illegal, but you oppose the deletion of the data · While the challenge to the accuracy of your data is being verified |
| Portability | You can request and receive, in electronic format, the personal data that you have provided us and those that have been obtained from your contractual relationship with us, as well as transmit them to another entity. |
For the purposes for which you have provided your consent, you have the right to withdraw it without affecting the legality of the treatment. You can exercise any of these rights in a simple and free way, by writing an email to info@casaentresueveypicos.com or by going to our headquarters by post. In both cases you must prove your identity.
If you consider that we have not processed your personal data in accordance with the regulations or you have any doubts regarding the exercise of your rights, please contact us and we will immediately try to resolve the doubts with the situation that arises.
However, we inform you that you have the right to file a claim with the Spanish Data Protection Agency, by contacting the address C / Jorge Juan, 6. 28001 – Madrid. On the web www.agpd.es you will find other means of contact.
- CHANGES TO OUR PRIVACY POLICY
In CASA ENTRE SUEVE Y PICOS we intend to improve continuously, so it may be necessary to modify our Privacy Policy. In the event that changes are foreseen in the purpose or legitimacy with which we use personal data, we will notify the user. In any case, we suggest that you review this Privacy Policy from time to time in case there are minor changes or we introduce any improvement, as we will use it as a permanent point of information.
